Terms of service

TERMS OF SERVICE

Effective Date: March 2026

Welcome to Star Lit Lotus Studio. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store.

By accessing our website, browsing the Services, or completing a purchase, you agree to be bound by these Terms, along with our Shipping Policy, Returns & Refunds Policy, Privacy Policy, and any applicable product disclaimers.

If you do not agree with these Terms, please discontinue use of the website.

For questions:

📧 starlitlotusstudio@gmail.com

1. Business Identity & Name Clarification

The business operating under the name Star Lit Lotus Studio may also appear, be referenced, stylized, or formatted as:

• Star Lit Lotus Studio
• Starlit Lotus Studio
• Starlit LotusStudio
• StarlitLotusStudio
• StarLit Lotus Studio
• StarLitLotusStudio
• starlit lotus studio
• starlitlotusstudio

These variations may appear in branding, domain names, invoices, packaging, marketing materials, email communications, or social media platforms.

All such variations refer to the same business entity.

Any transaction conducted under any of these variations is legally considered an action of Star Lit Lotus Studio.

References to “we,” “us,” or “our” refer exclusively to this entity.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

We may modify, suspend, or discontinue products, pricing, website content, or Services without prior notice.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, branding, product designs, images, or written content without express written permission from Star Lit Lotus Studio.

Unauthorized use of our intellectual property may result in legal action.

3. Handmade Product Nature

All products sold by Star Lit Lotus Studio are handcrafted in small batches.

Natural variations may occur in:

• Color
• Swirl patterns
• Shape or size
• Texture
• Surface appearance
• Scent strength

These characteristics are inherent to handmade products and are not considered defects.

We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

4. Product Use, Safety & Assumption of Risk

All products sold by Star Lit Lotus Studio are cosmetic bath, body, grooming, or home fragrance products intended for external use only unless otherwise stated.

Some products may visually resemble food or confections. These products are not edible and should never be ingested.

By purchasing from Star Lit Lotus Studio, you acknowledge and agree that:

• You are responsible for reviewing ingredient lists for potential allergens
• You will perform a patch test prior to full product use
• You will store products appropriately
• You will keep products out of reach of children and pets
• You assume full responsibility for proper and safe product use

By purchasing or using our products, you voluntarily assume all risks associated with their use or misuse.

Star Lit Lotus Studio shall not be liable for damages resulting from:

• misuse of products
• improper storage
• failure to follow product instructions
• unintended application
• allergic reactions or skin sensitivities

Candle Safety & Fire Warning

Candles are open-flame products and must be used responsibly.

By purchasing a candle, you agree to follow all safety instructions, including but not limited to:

• Never leaving a burning candle unattended
• Keeping candles away from flammable materials
• Burning candles on a stable, heat-resistant surface
• Keeping candles away from children and pets
• Trimming the wick before burning
• Discontinuing use when minimal wax remains

Failure to follow proper candle safety guidelines releases Star Lit Lotus Studio from liability related to candle misuse or fire hazards.

5. No Medical or Therapeutic Claims

All products sold by Star Lit Lotus Studio are cosmetic in nature.

They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any product descriptions, ingredient descriptions, or marketing materials are provided for cosmetic or aesthetic purposes only.

Customers should consult a qualified medical professional for medical concerns.

6. Orders & Billing

You agree to provide accurate, current, and complete purchase information when placing an order.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased per person or household
• Cancel suspicious or high-risk transactions
• Correct pricing errors or product listing inaccuracies

Order confirmation does not guarantee acceptance if policy violations, pricing errors, or fraud risks are identified.

7. Shipping & Delivery

All shipping timelines, delivery estimates, rates, and carrier information are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Delivery timelines are estimates only and are not guaranteed.

Once a package has been accepted by the shipping carrier, delivery timing and conditions are outside of our control.

Customers are responsible for providing accurate shipping information. Reshipment due to incorrect or incomplete addresses may incur additional fees.

8. Returns & Refunds

All return and refund eligibility is governed by our Returns & Refunds Policy.

Due to hygiene and safety considerations, most products are final sale unless they meet defect criteria outlined in the policy.

Unauthorized returns will not be accepted or refunded.

9. Digital Products, Gift Cards & Promotions

We may occasionally offer digital products, downloadable content, electronic gift cards, promotional codes, or limited-time discounts.

Digital Products

Digital products are non-returnable once delivered, accessed, or downloaded.

Delivery confirmation or access logs may be used as proof of fulfillment.

Gift Cards & Store Credit

Gift cards and store credits:

• Are non-refundable
• Cannot be redeemed for cash except where required by law
• Cannot be replaced if lost or stolen
• May be subject to expiration or specific promotional terms

Promotions & Discount Codes

Promotional codes:

• Must be applied at checkout
• Cannot be applied retroactively
• Cannot be combined unless stated
• May have expiration dates

Failure to apply a promotional code during checkout does not qualify for a refund or price adjustment.

We reserve the right to cancel orders involving promotional abuse or pricing errors.

10. Payment Disputes & Fraud Protection

By completing a purchase, you agree to contact Star Lit Lotus Studio directly before initiating a chargeback or payment dispute.

In the event of a dispute, we may provide supporting documentation, including:

• order confirmations
• tracking information
• delivery confirmation
• customer communications
• policy acceptance records
• transaction verification data

Fraudulent or bad-faith disputes may result in refusal of future service.

11. Intellectual Property

All logos, product names, product descriptions, designs, graphics, photography, website layout, and written content are the intellectual property of Star Lit Lotus Studio.

Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

To the fullest extent permitted by law, the liability of Star Lit Lotus Studio shall not exceed the amount paid for the product purchased.

Star Lit Lotus Studio is not liable for:

• allergic reactions or skin sensitivities
• misuse of products
• fire damage caused by improper candle use
• indirect or consequential damages
• shipping carrier delays
• loss after confirmed delivery

13. Policy Updates

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page with an updated Effective Date.

Continued use of the website or purchase of products constitutes acceptance of any revised Terms.

14. Contact Information

For questions regarding these Terms: